Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
Shipping:
Free Shipping on Orders $39.99 or More!
Shipping logistics providers: DHL, UPS, TNT, FEDEX and EMS (usually)
Processing time: All orders are shipped out within 48 hours of purchase. *Business Days Only
Delivery time: It usually takes 7-12 business days for your package to be delivered, so you can sit back and relax, worry-free.
*Due to COVID-19 shipping times may vary.
| QUALIFYING CONSUMER ORDERS |
|||||
| Delivery Destination | Type | Shipper/Method | Base Shipping Rate | Approx. Delivery Time | Tax/ VAT |
| Continental United States (48 states and D.C.) |
Standard |
4PX |
$6.08 flat rate or qualifying order of $39.99 or more: Free |
7-12 business days | No Tax / No VAT |
| Alaska and Hawaii | Standard | 4PX | $9.08 (flat rate + $3.00) | 2-6 weeks | |
| U.S. APO/FPO | Standard | 4PX | $6.08 flat rate | 7-15 business days | |
| U.S. Territories | Standard | 4PX | $6.08 flat rate | 7-15 business days | |
| Canada | Standard | 4PX | $4 flat rate or qualifying order of $39.99 or more: Free |
Varies by location - usually arrives within 10 business days | |
| Other countries and regions | Standard | 4PX | $8 flat rate or qualifying order of $39.99 or more: Free | 7-15 business days | Some countries may need to pay. |
Delivery Within the United States
Flat Rate Standard Shipping:
Consumer orders totaling less than $39.99 qualify for flat rate Standard shipping. Flat rate for Alaska and Hawaii is $3.00 more than flat rate for continental U.S.
Free Standard Shipping:
Consumer orders totaling $39.99 or more qualify for free Standard shipping.
Not available for delivery to Alaska or Hawaii, U.S. APO or FPO, or U.S. Territories.
Delivery to Canada
All products can be shipped to Canada.
Other Standard Shipping:
Shipping rates and available options for Canadian international orders will be presented at checkout and are based on weight.
Shipping Methods and Rates
Standard and Expedited shipping options vary by delivery destination. Available shipping options will be displayed at checkout.
Orders may arrive in more than one package.
Note:
1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at service@kasmoire.net within 3 business days after receiving shipping.
Orders Tracking：
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier's official website 24 hours a day.
1.Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
2.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.
Kasmoire reserves the right to change the above shipping terms and conditions, including applicable shipping rates and fees, at any time for any reason without notice.
What is the return policy?
To find our return policy, please go to https://www.kasmoire.net/page/return-policy